Absentee ownership is a logistics problem before it is a maintenance problem. You are in New York, Chicago, Toronto, or London. Your Palm Beach County property needs a local human being who can walk it, judge what they see, admit a contractor, and tell you the truth about condition.
That is the entire job of home watch: to be your reliable local presence, on a documented schedule, with photographic proof of every visit.
Quick Answers
What does an absentee owner get from home watch?
A credentialed local presence walking the property on a documented schedule, with same-day photo reports and emergency response. Call 561-913-2023.
Can you respond to alarms while I am away?
Yes. We respond to alarm and utility events, inspect the property, and report with photographs.
Do you coordinate my existing vendors?
Yes. We hold the schedule, verify work was done, and report on pool, landscape, housekeeping, and pest providers.
Do sensors replace inspections?
No. Sensors report only what they measure; they cannot see roof tiles, corrosion, pests, or exterior damage.
Who answers the phone?
Our management team. Locally owned in Wellington, FL — never a call center. 561-913-2023.
The Distance Problem
From a thousand miles away you cannot tell whether the AC is running, whether the pool pump stopped, whether a ceiling is staining, or whether the landscaper actually showed up. Smart-home sensors help but they only report what they are wired to measure — they cannot see a lifted roof tile, a corroded water heater fitting, or a rodent trail in the garage.
Our inspectors close that gap with a documented walkthrough and same-day photographs, so decisions are based on evidence rather than assumption.
Emergency Response Without a Flight
When something fails, someone has to be there. We respond to alarm calls, utility outages, storm events, and neighbor reports, meet plumbers, electricians, roofers, and mitigation crews at the property, and document everything photographically.
For owners abroad, time zones make this even more valuable: you wake up to a report showing what happened, what was done, and what it looks like now.
One Local Point of Contact
Absentee owners typically juggle a pool company, a landscaper, a housekeeper, a pest control provider, an HOA, and an insurance broker — none of whom talk to each other. We consolidate that into one relationship: we hold the schedule, verify the work, and report on all of it.
Palm Beach Home Watch is locally owned in Wellington, an NHWA member, background checked, and fully insured. Reach the management team directly at 561-913-2023 or admin@pbchomewatch.com.
Palm Beach County Communities We Serve
We inspect properties in Palm Beach Gardens, Boca Raton, Wellington, Jupiter, Delray Beach, and West Palm Beach — along with more than ninety other Palm Beach County communities. Local knowledge matters: each of these communities has its own gate procedure, vendor registration process, and building or association rules, and we handle that credentialing before your first inspection rather than negotiating it at the gate.
Inspection Detail
What We Check During Every Palm Beach County Inspection
Every Palm Beach County inspection follows the same documented protocol from the first visit to the last, so nothing is left to memory or judgment on the day. Our inspector begins with a full interior walkthrough — every room, every level, every closed door — looking for water intrusion, ceiling and wall staining, musty odor, and anything out of place since the previous visit. We run and check all water fixtures: kitchen and bathroom sinks, every toilet for silent running valves, showers and tubs to clear stagnant lines and keep trap seals full, and the water heater for corrosion, weeping fittings, and pan moisture. A single slow supply-line leak is the most expensive thing that can happen inside an unoccupied Palm Beach County home, and it is the item we check most carefully.
From there we verify the HVAC system: operation, filter condition, thermostat setpoint, and the interior temperature and humidity reading against the levels we agreed on for your property. We open the electrical panel to check for tripped breakers, scorching, and visible wiring issues, then move outside for a full exterior walk — roof and soffit condition from ground level, missing or lifted shingles and tile, gutter and downspout blockage, and drainage away from the foundation after Florida's afternoon storm cycle.
The pool receives a visual inspection every visit: water level, clarity, pump and filter operation, and cage or screen condition. Security systems are confirmed — every exterior door, window, and sliding door locked, alarm status verified, cameras and smart-home panels operating. We look for signs of pest activity including rodent droppings, insect trails, and termite evidence at baseboards, garage corners, and exterior wood. The garage is checked for door operation and the condition of vehicles, storage, and equipment inside. We note landscaping problems — obvious overgrowth, fallen branches, irrigation breaks, and standing water or drainage issues along the property line. Finally, mail and deliveries are collected so nothing accumulates and signals an empty house to anyone watching the street.
Interior walkthrough — every room, every level
All water fixtures — sinks, toilets, showers, water heater
HVAC system — filters, operation, thermostat settings
Electrical panels — breakers and visible wiring
Roof and exterior — visible damage, missing shingles, gutters, drainage
Pool visual inspection — water level, clarity, equipment
Security systems — doors, windows, locks, alarms
Signs of pest activity — rodents, insects, termites
Mail and deliveries collected — no visible accumulation
Interior temperature and humidity documented every visit
Reporting
After Every Palm Beach County Visit
Every Palm Beach County inspection ends the same way: a GPS-verified photo report delivered to your email the same day. The report opens with the date, arrival and departure timestamps, and GPS confirmation that our inspector was physically at your property — not a checkbox on a form filled out somewhere else. Inside you get a detailed written description of every item checked, organized by system and by room, along with the interior temperature and humidity readings for that visit.
If we find an issue, you see photographs of it. A stain forming on a ceiling, a corroded fitting at the water heater, a lifted roof tile, a pool pump that has stopped, a breaker that tripped while you were away — all of it is photographed and described in plain language. For anything urgent we do not wait for the report. You get an immediate phone call, and we coordinate directly with licensed contractors for repairs when you ask us to.
Reports are yours to use. Owners forward them to family members who want visibility into the property, to insurance carriers who require documented inspections on an unoccupied home, and to adjusters when supporting a claim after a storm or a water event. Every Palm Beach County report is retained as a permanent dated record of the property's condition, which is exactly the evidence trail an insurer looks for. And you always have direct access to the person inspecting your home at 561-913-2023 — never a call center, never an outsourced dispatcher.
GPS verified photo report emailed the same day
Detailed written description of every item checked
Photographs of any issue found on the visit
Immediate phone call for urgent issues discovered
Reports easy to share with family members
Reports accepted for sharing with your insurance company
Documentation that supports insurance claims
Permanent dated record of every visit
Direct access to your inspector — never a call center
Why Us
Why Palm Beach County Homeowners Choose PBC Home Watch
Palm Beach Home Watch is locally owned and based in Wellington, Florida. We are not a franchise operating from a national playbook, and there is no regional office between you and the person who walks your Palm Beach County property. That matters when something goes wrong at nine o'clock on a Sunday night: you call 561-913-2023 and reach the people who are responsible for your home.
We are an active member of the National Home Watch Association, the body that sets professional standards for this industry — accreditation requirements, insurance minimums, and background screening for anyone entering a client's property. Every inspector is background checked. We are fully insured, and a Certificate of Insurance is provided on request naming your property, your association, or your building as additional insured.
Local knowledge is the part that cannot be outsourced. We know Palm Beach County, we know the surrounding Palm Beach County communities, we know how the HOAs and gate operations here handle vendor registration, and we know which local contractors show up when a property needs an emergency repair. We coordinate directly with your HOA, your property manager, or your building security so access is arranged before your first inspection rather than negotiated at the gate. There are no long-term contracts, scheduling is flexible around your travel calendar, and you can add or pause visits as your season changes.
Locally owned — based in Wellington, FL, not a franchise
NHWA certified member
Fully insured — COI provided on request
Background checked inspectors
We know Palm Beach County — the communities, HOAs, and contractors
No long-term contracts required
Flexible scheduling around your travel calendar
Direct coordination with your HOA, property manager, or building security
Direct inspector access — 561-913-2023
Storm Season
Hurricane Season Home Watch in Palm Beach County
Florida's hurricane season runs June 1 through November 30, and it is the period when an unoccupied Palm Beach County property is most exposed. Before a named storm approaches we conduct a documented pre-storm visit: storm shutters and impact protection verified as closed and secured, outdoor furniture and loose items brought in or secured, drains and gutters cleared, pool water level adjusted, generator checked for fuel and start-up where one is installed, and interior systems set for the property to sit safely through a power outage. Every item is photographed so you have a dated record of the property's pre-storm condition.
After the storm passes and access is safe, we return for a post-storm inspection. We document roof and tile condition, window and shutter integrity, water intrusion at doors and sliders, screen and cage damage, fallen trees and debris, pool contamination, and whether power has been restored and the HVAC is running again. Photographs are timestamped and delivered the same day, which is precisely the documentation an insurance adjuster needs and precisely what most owners cannot produce from a thousand miles away.
We monitor National Hurricane Center advisories and local Palm Beach County weather alerts through the season and proactively schedule checks around named-storm activity rather than waiting for a call. This is why we recommend weekly visits from June through November even for owners who use bi-weekly service the rest of the year — the window between a problem starting and a problem becoming catastrophic is far shorter in storm season. Call 561-913-2023 to set your hurricane season schedule.
June through November hurricane season monitoring
Documented pre-storm property preparation visit
Storm shutter and impact protection verification
Generator fuel and start-up check where applicable
Post-storm inspection with timestamped photo documentation
Photo evidence formatted for insurance adjusters
Weekly visits recommended June through November
Proactive checks after every named storm affecting the area
I live abroad. Can you handle contractor payments and scheduling?+
We schedule, meet, and document contractors; payment arrangements are made directly between you and the licensed contractor. Call 561-913-2023.
How fast can you get to my property in an emergency?+
Response times across Palm Beach County are typically same day, prioritized by severity and by storm conditions.
Can you hold a key and gate credentials?+
Yes. Keys, codes, and community credentials are held under controlled access by background-checked staff.
Is Palm Beach Home Watch insured and NHWA certified?+
Yes. Palm Beach Home Watch is a locally owned, fully insured member of the National Home Watch Association. A Certificate of Insurance naming your property, association, or building as additional insured is provided on request. Call 561-913-2023.
Which Palm Beach County communities do you cover for Absentee Owner?+
All of them — from Wellington and Palm Beach Polo to Admirals Cove in Jupiter, BallenIsles and Old Palm in Palm Beach Gardens, St Andrews Country Club and Boca West in Boca Raton, Addison Reserve in Delray Beach, and the Palm Beach island and Manalapan waterfront.
How do I get started?+
Call 561-913-2023 or email admin@pbchomewatch.com. We schedule a complimentary walkthrough of your property, confirm gate and HOA access requirements, and most Palm Beach County homes are onboarded within one week.
Get Started
Schedule Your Free Absentee Owner Consultation
Call 561-913-2023 or email admin@pbchomewatch.com. We schedule a complimentary walkthrough of your Palm Beach County property and typically begin service within one week.