Claims are decided on evidence. After a Florida water event or a named storm, the adjuster's questions are predictable: what condition was the property in beforehand, when was it last inspected, when was the damage discovered, and what was done about it.
Home watch documentation answers all four in writing, with photographs and timestamps. This page explains how that record is built and used.
Each visit produces a dated report with GPS verification and photographs. Stacked over a season, those reports form a chronological record showing continuous care: humidity within range, systems operating, no visible intrusion, exterior sound.
That baseline is what makes a later claim clean. When a loss occurs, the adjuster can see the property's documented state the week before rather than relying on an owner's recollection from another state.
Policies expect reasonable care, and disputes frequently center on how long damage sat undiscovered. A weekly inspection schedule caps that window at seven days and documents the exact discovery date.
Mitigation follows: we photograph the damage before anything is disturbed, notify you immediately, and coordinate licensed water mitigation, roofing, or tree services. The report trail then documents that remediation began promptly.
Named storms create the highest-stakes documentation need. Our pre-storm visit records shutters deployed, loose items secured, drains cleared, and pool level adjusted, all photographed. The post-storm visit records roof and tile, windows and shutters, intrusion at sliders, screens and cages, debris, pool contamination, and power status.
Waterfront owners get parallel documentation for dock, lift, piling, and seawall condition, which often falls under separate policies.
We can copy your broker or carrier on every report so documented inspection is continuously on file, and we can re-send any historical report when a claim requires it. We also meet adjusters at the property and document the inspection.
We provide records, not insurance advice — coverage questions belong with your licensed agent. Call 561-913-2023 or email admin@pbchomewatch.com.
We inspect properties in Wellington, Palm Beach Gardens, Jupiter, Boca Raton, Delray Beach, and Manalapan — along with more than ninety other Palm Beach County communities. Local knowledge matters: each of these communities has its own gate procedure, vendor registration process, and building or association rules, and we handle that credentialing before your first inspection rather than negotiating it at the gate.
Every Palm Beach County inspection follows the same documented protocol from the first visit to the last, so nothing is left to memory or judgment on the day. Our inspector begins with a full interior walkthrough — every room, every level, every closed door — looking for water intrusion, ceiling and wall staining, musty odor, and anything out of place since the previous visit. We run and check all water fixtures: kitchen and bathroom sinks, every toilet for silent running valves, showers and tubs to clear stagnant lines and keep trap seals full, and the water heater for corrosion, weeping fittings, and pan moisture. A single slow supply-line leak is the most expensive thing that can happen inside an unoccupied Palm Beach County home, and it is the item we check most carefully.
From there we verify the HVAC system: operation, filter condition, thermostat setpoint, and the interior temperature and humidity reading against the levels we agreed on for your property. We open the electrical panel to check for tripped breakers, scorching, and visible wiring issues, then move outside for a full exterior walk — roof and soffit condition from ground level, missing or lifted shingles and tile, gutter and downspout blockage, and drainage away from the foundation after Florida's afternoon storm cycle.
The pool receives a visual inspection every visit: water level, clarity, pump and filter operation, and cage or screen condition. Security systems are confirmed — every exterior door, window, and sliding door locked, alarm status verified, cameras and smart-home panels operating. We look for signs of pest activity including rodent droppings, insect trails, and termite evidence at baseboards, garage corners, and exterior wood. The garage is checked for door operation and the condition of vehicles, storage, and equipment inside. We note landscaping problems — obvious overgrowth, fallen branches, irrigation breaks, and standing water or drainage issues along the property line. Finally, mail and deliveries are collected so nothing accumulates and signals an empty house to anyone watching the street.
Every Palm Beach County inspection ends the same way: a GPS-verified photo report delivered to your email the same day. The report opens with the date, arrival and departure timestamps, and GPS confirmation that our inspector was physically at your property — not a checkbox on a form filled out somewhere else. Inside you get a detailed written description of every item checked, organized by system and by room, along with the interior temperature and humidity readings for that visit.
If we find an issue, you see photographs of it. A stain forming on a ceiling, a corroded fitting at the water heater, a lifted roof tile, a pool pump that has stopped, a breaker that tripped while you were away — all of it is photographed and described in plain language. For anything urgent we do not wait for the report. You get an immediate phone call, and we coordinate directly with licensed contractors for repairs when you ask us to.
Reports are yours to use. Owners forward them to family members who want visibility into the property, to insurance carriers who require documented inspections on an unoccupied home, and to adjusters when supporting a claim after a storm or a water event. Every Palm Beach County report is retained as a permanent dated record of the property's condition, which is exactly the evidence trail an insurer looks for. And you always have direct access to the person inspecting your home at 561-913-2023 — never a call center, never an outsourced dispatcher.
Palm Beach Home Watch is locally owned and based in Wellington, Florida. We are not a franchise operating from a national playbook, and there is no regional office between you and the person who walks your Palm Beach County property. That matters when something goes wrong at nine o'clock on a Sunday night: you call 561-913-2023 and reach the people who are responsible for your home.
We are an active member of the National Home Watch Association, the body that sets professional standards for this industry — accreditation requirements, insurance minimums, and background screening for anyone entering a client's property. Every inspector is background checked. We are fully insured, and a Certificate of Insurance is provided on request naming your property, your association, or your building as additional insured.
Local knowledge is the part that cannot be outsourced. We know Palm Beach County, we know the surrounding Palm Beach County communities, we know how the HOAs and gate operations here handle vendor registration, and we know which local contractors show up when a property needs an emergency repair. We coordinate directly with your HOA, your property manager, or your building security so access is arranged before your first inspection rather than negotiated at the gate. There are no long-term contracts, scheduling is flexible around your travel calendar, and you can add or pause visits as your season changes.
Florida's hurricane season runs June 1 through November 30, and it is the period when an unoccupied Palm Beach County property is most exposed. Before a named storm approaches we conduct a documented pre-storm visit: storm shutters and impact protection verified as closed and secured, outdoor furniture and loose items brought in or secured, drains and gutters cleared, pool water level adjusted, generator checked for fuel and start-up where one is installed, and interior systems set for the property to sit safely through a power outage. Every item is photographed so you have a dated record of the property's pre-storm condition.
After the storm passes and access is safe, we return for a post-storm inspection. We document roof and tile condition, window and shutter integrity, water intrusion at doors and sliders, screen and cage damage, fallen trees and debris, pool contamination, and whether power has been restored and the HVAC is running again. Photographs are timestamped and delivered the same day, which is precisely the documentation an insurance adjuster needs and precisely what most owners cannot produce from a thousand miles away.
We monitor National Hurricane Center advisories and local Palm Beach County weather alerts through the season and proactively schedule checks around named-storm activity rather than waiting for a call. This is why we recommend weekly visits from June through November even for owners who use bi-weekly service the rest of the year — the window between a problem starting and a problem becoming catastrophic is far shorter in storm season. Call 561-913-2023 to set your hurricane season schedule.
Permanently. Historical reports can be re-sent at any time to support a claim or a sale. Call 561-913-2023.
Yes. We meet adjusters and contractors at your Palm Beach County property and document the visit photographically.
Some carriers credit documented inspection on unoccupied homes. Ask your broker; we will provide whatever records they require.
Yes. Palm Beach Home Watch is a locally owned, fully insured member of the National Home Watch Association. A Certificate of Insurance naming your property, association, or building as additional insured is provided on request. Call 561-913-2023.
All of them — from Wellington and Palm Beach Polo to Admirals Cove in Jupiter, BallenIsles and Old Palm in Palm Beach Gardens, St Andrews Country Club and Boca West in Boca Raton, Addison Reserve in Delray Beach, and the Palm Beach island and Manalapan waterfront.
Call 561-913-2023 or email admin@pbchomewatch.com. We schedule a complimentary walkthrough of your property, confirm gate and HOA access requirements, and most Palm Beach County homes are onboarded within one week.
Call 561-913-2023 or email admin@pbchomewatch.com. We schedule a complimentary walkthrough of your Palm Beach County property and typically begin service within one week.
